Privacy Policy

This privacy policy sets out how Proplan uses and protects any information that you provide to Proplan when you use this website.

Proplan is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Proplan may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is revised and effective from 01/11/2023.

What we collect: 

We may collect the following information

  • Name and Job title
  • Contact Information including email address & phone number
  • Demographic Information such as City, postcode, preferences and interests or (like your age, gender, occupation, education, address etc.)
  • Other Information relevant to service enquiry, customer surveys and/or offers

 What we do with the information we gather

We require this information to understand your needs and provide you with a best service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for feedback, market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Proplan is committed to protecting your financial information and will only use it to complete transactions with you. We do not engage in renting, selling, or sharing your personal information, and we will not disclose any personally identifiable information to third parties without your consent. However, in cases where we have your permission to provide products or services that you have requested, and it is necessary to share information with our business associates and partners, we may do so. Additionally, Proplan may share consumer information in an aggregated form with our partners or third parties when it is deemed necessary. We may also utilize this information for promotional offers and to assist in investigating and preventing unlawful activities, suspected fraud, potential threats to safety or security, violations of our terms of use, or to defend against legal claims. In special circumstances, such as compliance with subpoenas, court orders, requests/orders from legal authorities, or law enforcement agencies, we may be required to disclose information.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such a box is not available, you may choose not to fill such a form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and Company may choose to send promotional emails and materials from time to time.
  • if you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at support@proplannutrition.com

 We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.